Returns and Refunds Policy

Returns and Refunds Policy

One of our key values here at BCBootsUK is the ‘no questions asked’ returns policy.

We know buying items online can be problematic, however, we reassure our customers with the peace of mind, that if the product is not to your taste, we will refund you the full amount.

Buying from BCBootsUK is risk-free!

Cancelling your order

At BCBootsUK, we understand that buying large products for the home or office online can be troublesome. However, we offer a “no questions asked” cancellation policy before and after the delivery.

Within 7 days of receiving the item(s), you can arrange to cancel your order. This can be completed by contacting us via Instagram or via email where a member of our team will be happy to assist you.

To be able to process this, we will require your full name, delivery address, mobile telephone number, the item(s), the order number, and the reason for the return.

If the product is damaged, an exchange can also be arranged. Alternatively, if you feel the item is not suitable, please contact our team who will be able to guide you through our memorabilia items to find a suitable replacement.